lb777 Privacy Policy

1. Who We Are

lb777 is an online casino and sports betting platform operating under PAGCOR regulatory guidelines and serving players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, and Makati. lb777 is the data controller responsible for the personal data collected through the lb777 platform at lb777.one.

If you have any questions about this Policy or about how lb777 handles your personal data, you can contact our Data Privacy team at any time. Contact details are provided in Section 13 of this Policy.

2. Personal Data We Collect

lb777 collects personal data in the following categories:

• Registration Data: Full legal name, date of birth, Philippine mobile number, email address, and any other information provided during account registration. This data is required to create and maintain your lb777 account.
• Identity Verification Data: Government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/UMID card) and supporting documents required to verify your identity and age in compliance with PAGCOR requirements.
• Financial Data: Payment method details (GCash number, PayMaya number, BPI/BDO/Metrobank account details), transaction history, deposit and withdrawal records. lb777 does not store full bank account numbers or card numbers on its servers.
• Gaming Activity Data: Records of games played, bets placed, wagering history, bonus usage, and session duration. This data is used for account management, responsible gaming monitoring, and regulatory reporting.
• Technical Data: IP address, device type, browser type and version, operating system, and session logs. This data is collected automatically when you access the lb777 platform.
• Communications Data: Records of your communications with lb777 support, including live chat transcripts and email correspondence.
• Cookie Data: Data collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

lb777 does not knowingly collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless specifically required for responsible gaming or regulatory compliance purposes.

3. How We Use Your Personal Data

lb777 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your lb777 account, including processing deposits and withdrawals, crediting bonuses, and managing your gaming activity.
• Identity & Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with PAGCOR regulatory requirements and anti-money laundering obligations.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide responsible gaming support in accordance with PAGCOR guidelines.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the lb777 platform.
• Customer Support: To respond to your enquiries, complaints, and support requests via live chat and email.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the performance, security, and user experience of the lb777 platform.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR regulatory requirements, and any lawful requests from regulatory or law enforcement authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where lb777 has a legitimate interest in doing so. You may opt out of marketing communications at any time.

4. Legal Basis for Processing

lb777 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account management, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulatory requirements, anti-money laundering obligations, and age verification requirements.
• Legitimate Interests: Processing carried out for lb777's legitimate business interests, including fraud prevention, platform security, and platform improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing & Disclosure

lb777 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly as necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC (Know Your Customer) and age verification service providers engaged to assist lb777 in meeting its regulatory obligations.
• Technology & Infrastructure Providers: Cloud hosting, cybersecurity, and platform technology providers who process data on lb777's behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: PAGCOR, law enforcement agencies, and other regulatory bodies, where lb777 is required by law or regulatory obligation to disclose your personal data.
• Responsible Gaming Organisations: Where you have requested referral to a responsible gaming support service, lb777 may share limited data with that organisation to facilitate your access to support.

All third parties with whom lb777 shares personal data are required to handle that data in accordance with applicable data protection laws and lb777's data processing standards. lb777 does not permit third-party service providers to use your personal data for their own purposes.

6. Cookies & Tracking Technologies

lb777 uses cookies and similar technologies (such as web beacons and local storage) on the lb777 platform. Cookies are small text files stored on your device that help lb777 deliver a better, more personalised experience.

lb777 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to collect anonymised data about how players use the lb777 platform, including which pages are visited most frequently and where technical errors occur. This data helps lb777 improve platform performance.

lb777 does not use advertising or tracking cookies to build profiles for third-party advertising purposes. You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the lb777 platform.

7. Data Retention

lb777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account Data: Retained for the duration of your active lb777 account, and for a minimum of five (5) years following account closure, in compliance with PAGCOR regulatory requirements and anti-money laundering obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable Philippine financial regulations.
• Identity Verification Documents: Retained for the duration of your account and for five (5) years following account closure.
• Support Communications: Retained for three (3) years from the date of the communication, unless a longer retention period is required for the resolution of a dispute or regulatory matter.
• Technical & Log Data: Retained for up to twelve (12) months, unless required for longer for security investigation purposes.

Upon expiry of the applicable retention period, lb777 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

8. Data Security

lb777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and lb777's servers.
• Encryption of sensitive data at rest, including financial records and identity verification documents.
• Role-based access controls ensuring that lb777 staff can only access personal data that is necessary for their specific job function.
• Regular security audits and penetration testing of the lb777 platform infrastructure.
• Multi-factor authentication requirements for lb777 staff accessing systems that hold personal data.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

9. Your Data Rights

As a player on the lb777 platform, you have the following rights in relation to your personal data:

• Right of Access: You have the right to request a copy of the personal data lb777 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data lb777 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data, subject to lb777's legal retention obligations. Where lb777 is required by law or regulation to retain certain data, it will inform you of this.
• Right to Restriction: You have the right to request that lb777 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to lb777 in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to lb777's processing of your personal data where that processing is based on legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where lb777 processes your data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact lb777's Data Privacy team using the contact details in Section 13. lb777 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case lb777 will notify you of the extension.

10. Children & Minors

The lb777 platform is strictly intended for persons who are 21 years of age or older. lb777 does not knowingly collect personal data from persons under the age of 21. If lb777 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered an account on lb777, please contact lb777 support immediately via live chat or email so that the matter can be investigated and resolved promptly.

11. International Data Transfers

lb777's primary operations and data storage are based in the Philippines. In some cases, personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or technology partners operating in other jurisdictions.

Where such transfers occur, lb777 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to handle your data to a standard equivalent to that required under applicable Philippine data protection law.

By using the lb777 platform, you acknowledge and consent to the transfer of your personal data to service providers outside the Philippines where necessary for the operation of the platform, subject to the safeguards described above.

12. Changes to This Privacy Policy

lb777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Where changes are material, lb777 will notify registered players via email or a prominent notice on the lb777 platform at least seven (7) days before the amended Policy takes effect.

The date of the most recent revision to this Policy is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the lb777 platform following any amendment constitutes your acceptance of the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or lb777's handling of your personal data, please contact our Data Privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 through the lb777 platform
• Serving players across the Philippines

lb777 aims to acknowledge all data privacy enquiries within five (5) business days and to provide a full response within thirty (30) days. For urgent matters, live chat is the fastest way to reach our team.